February 2019 - Nitrobots

Reasons Why Chatbots Can Take Over Banking

February 25, 2019

Not many people are comfortable letting others know the state of their finances – their current-account balance, size of mortgage, loans, even how much they earn. Money is, after all, private. Which is why chatbots are going to be big in banking. A chatbot is the closest channel we have to going into an actual

Chatbots Using Artificial Intelligence are Selling Insurance in 2019

February 19, 2019

In fact, over $2B is estimated to be invested throughout 2019 in these InsureTech companies. Artificial Intelligence, Automation, and Blockchain are driving technology disruption in the insurance industry. They are making insurance shopping experience much better for consumers. Meanwhile also improving service for policyholders who need help with renewals, claims, and add-on products and services.

How The Development Of AI Has Advanced The Technology Available For Chatbots

February 11, 2019

Artificial intelligence (AI)-powered chatbot platforms are taking the world by storm and revolutionizing diverse industries, but before AI was commonplace in chatbots, they were powered by different technologies that were not necessarily intelligent. Chatbots existed as early as the 1960s, and they have rapidly evolved since the development of AI. Today, chatbots are capable of performing

Can AI and Chatbots really transform customer support?

February 11, 2019

Chatbots are changing the way companies and customers interact: two billion-plus customer-company conversations in Facebook messenger can’t be wrong. Join this FB Live event to find out how to create engaging human-to-AI agent experiences, and leave with actionable ideas on implementing AI-powered customer support. Here’s a wild, off-the-cuff guess: You might have heard that AI

Survey Clearly Shows That AI Can Greatly Improve Revenue

February 1, 2019

AI, although fundamental for customer insight, cannot function effectively if it can’t harness the correct data across the business. But companies have challenges when implementing new marketing techniques — especially in light of the General Data Protection Regulations (GDPR), which comes into force on May 25. San Francisco, Calif.-based AI marketing company Blueshift has released a report